Trusted by
Leading Hotels

Hotels across Europe use Smarthotel to automate payments, streamline operations, and increase direct revenue.

Hotel Employees
Home[1] Increase direct revenue by up to 21%
Profiel[1] Up to 60% less payment admin
Arrow[1] 160+ OTA, PMS & GDS integrations

Trusted by hotel groups and independents across Europe

Logo Sunborn London 2
Logo Dalata Hotel Group
Logo Elite Hotels of Sweden
Van der Valk Logo - Client Smarthotel
Logo De LEurope Amsterdam
Logo Europa Park Resort
Logo Lapland Hotels
Logo Cabinn
Logo Fletcher Hotels
Logo Legoland Resort

"These changes simplified operations and enhanced payment security."

 

Partnering with Smarthotel, we implemented an integrated payment system, which included embedding payment functionalities, automating payment links, and integrating terminals across multiple touchpoints. These changes simplified operations, enhanced payment security, and improved the guest experience.

 

Sunborn Yacht Hotel London - Smarthotel client

 

Logo Sunborn Yacht Hotel London

Sunborn Yacht Hotel

London | United Kingdom

“It has significantly reduced our workload.”

 

We worked very closely with Smarthotel to implement their Smart Payment system. It has significantly reduced our workload by automating financial reconciliations, ensuring a smooth experience for both guests and staff. Their expertise and innovative approach were crucial to the success of the project.

 

Grand Hotel Karel V - Smarthotel client

 

Logo Karel V Utrecht 2

Grand Hotel Karel V

Utrecht | Netherlands

"We highly recommend Smarthotel to others."

 

We have a great collaboration with Smarthotel and are very satisfied with the results. Our challenge is to continue improving room sales through promotions on various online channels linked to Smarthotel, where they provide us with valuable guidance. You receive resourceful assistance over the phone, and adjustments are made immediately. We highly recommend Smarthotel to other hotels. Their employees are knowledgeable and ensure fast results.


Hotel Arrows Uden - Smarthotel client

Logo Hotel Arrows Uden

Hotel Arrows

Uden | Netherlands

"Their expertise ranges from simple distribution to more complex setups."

 

We have been using Smarthotel's Channel Manager for a few years now and decided to add Smart Payment for the handling of the VCC for this year. We recently migrated to Opera Cloud and their support has been excellent, as usual. Whatever you need, you will be in good hands. Their expertise ranges from simple distribution to more complex setup and they will always provide solutions, based on your wishes. I highly recommend Smarthotel, whether you work in a smaller boutique hotel or a larger chain property.

 

Legoland Billund Denmark - Smarthotel client

 

Logo Legoland Billund Denmark

Legoland

Billund | Denmark

"With Smarthotel, we've reduced administrative burdens."

 

By automating our prepayment processes with Smarthotel, we've reduced administrative burdens and improved the experience for our guests. The system's flexibilty to handle multiple accomodation types and pricing rules has been invaluable for our operations.

 

Resort Portavadie, Loch Fine Scotland - Smarthotel Client

 

Logo Resort Portavadie, Loch Fine Scotland

Resort Portavadie

Loch Fine | Scotland

"There are no more errors,
and that is the biggest win."

How Grand
Hotel Karel V Streamlined Payments with Smarthotel

Our clients





 

payments case study

Grand Hotel Karel V × Smarthotel

   | 15 April 2026
How Utrecht's only five-star hotel eliminated payment errors and reclaimed hours of operational time. Grand Hotel Karel V is Utrecht's only five-star hotel, and one of the most ...
Hotel Employees

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