Preparing Your Hotel for AI-Driven Discovery AI is changing the way guests discover, compare and choose hotels. For independent hoteliers, this creates both a challenge and an opportunity.
Preparing Your Hotel for AI-Driven Discovery AI is changing the way guests discover, compare and choose hotels. For independent hoteliers, this c... Read article
‘Pay at Hotel’ Sounds Guest-Friendly. But Is It? There’s a reason “Pay at Hotel” remains popular on booking engines. It feels flexible and lowers the... Read article
Nottingham Venues creates a smoother booking journey across a complex operation Nottingham Venues is a bespoke hospitality business within the University of Nottingham, operating a... Read article
One Integrated System, 600+ Hours Saved Yearly How consolidating systems helped Buitenplaats de Bergse Bossen save the equivalent of a full-time em... Read article
Grand Hotel Karel V × Smarthotel How Utrecht's only five-star hotel eliminated payment errors and reclaimed hours of operational time... Read article
Different guests, different reasons: who visits your hotel website? Not everyone who lands on your hotel website is ready to book a room. Just like at your front desk, ... Read article
Your Hotel Website Is One of the Few Channels You Truly Own The digital landscape of hotel distribution is changing quickly. New platforms emerge. Existing plat... Read article
In Quieter Periods, Guests Are Easier to Understand When bookings slow down, it’s tempting to frame quieter periods as a problem to be solved. Demand dr... Read article
Kickstart 2026: Optimize Your Hotel’s Setup in 5 Key Area 👋 Hi there! I'm Christlynn, the Senior Customer Success Consultant at Smarthotel. Each day, I colla... Read article
Why GDS Connectivity Still Matters in 2026 With all the talk about direct bookings, metasearch, and OTA optimisation, it’s easy to think that G... Read article