Who is SmartHOTEL?

A long time ago, when the internet was still called a ‘hype’, there were two men with one mission: to help the hospitality industry automate daily business. It all started 20 years ago when Frank and Pitrik entered the hospitality market, selling POS (point of sales) for restaurants.

With the rise of online booking channels, our customers started selling their free spaces as guestrooms. That is when they created the SmartPMS.

Online Travel Agencies became a big hit, and SmartHOTEL customers began wondering if they could automate the delivery of reservations directly into their PMS. That is when the Smart Channel Manager was born!

Nowadays, SmartHOTEL helps hoteliers worldwide to find their way through the exciting and sometimes confusing world of online hotel distribution. From our office based in the Netherlands, our team serves over 1500 hotels by providing channel management and tailored online distribution solutions.

Want to know more about us or our solutions? Don’t hesitate to contact us!

Meet our Smarties.

“Achievement seems to be connected with action. Successful men and women keep moving. They make mistakes, but they don’t quit.

Conrad Hilton

Frank Zimmermann – Founder & CEO

Pitrik van der Lubbe – Founder & CEO

Derreck Weterings – Strategy

quinten smarthotel

Quinten Gazendam – Strategy

Erica Broere – Customer Success

Marina de Frankrijker – Customer Success

Fiona Cooper – Customer Success

Marina van Kersbergen – Finance

Matthijs Withaar – Database Architect

Leon Kreukniet – Quality Assurance

Leon Vreeswijk – Front-end Development

Jassin Kessing – Azure Controller

Jassin Kessing - Azure Controller

Gregory Shaw - Developer

Obaida Bolbol - Developer

Christlynn Attard - Consultant

This is Holocracy!

At SmartHOTEL, we said goodbye to old school management forever. We mix 'Scrum' methodology with 'Holacracy' principles which provides freedom and clarity on responsibilities to all roles within the team. Holacracy replaces hierarchy with a ruleset that sets clear expectations and makes transparent the decision-making authority at every level in the organization. In more simple terms; don't expect a manager to tell you exactly what to do. Want to know more about the way we work? Don't hesitate to give us a call or send us a message!

Holacracy SmartHOTEL