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Oracle Channel Manager transition – Nice to meet you! 2017-10-17T11:40:08+00:00
Discover our benefits

Seamless transition of all Oracle (MICROS) Channel Management clients to the SmartHOTEL Channel Management solution

It is very nice to meet you. We are SmartHOTEL, the technology provider behind your Channel Manager. We would like to share some information on what you can expect from us once your contract is up for renewal:

  • 100% in-house channel management support – no ticket systems or call centres
  • Free consultancy for your online distribution channel mix
  • Hand-picked distribution partners and top OTA connectivities
  • Specialized in Oracle Hospitality software integrations
SmartHOTEL prefered Oracle partner

What you can expect from SmartHOTEL:

We go all the way for you!

We go all the way for you

The extra mile,
free of charge

Increase your revenue with the SmartHOTEL Channel Manager

Increase revenue

Optimize your distribution mix,
free of charge

Seamless transition

We are here for you,
just reach out to us

So, I was wondering…

If you don’t have a user, or if you forgot your login details, please, feel free to contact us and we will help you straight away.

Absolutely not!  It will be completely seamless and you won’t notice any change.

We would love to schedule a call with you to assist you with the right channel management set-up to improve your online distribution mix. Let us know when we can get in contact with you!

We will support you from the Channel Manager all the way to the OTA booking site.  That includes setting up new rooms and rates in the channel manager, connecting to the OTA’s (mapping), managing your errors and troubleshooting. Your Oracle consultants will still look after your PMS to MyFidelio connection.

Let’s just say that we are always up for a challenge and we are never too late to learn. Although our (unbiased) choice of preference is English and Dutch, we are able to go a long way in French, German and Spanish. Please, be gentle on our accent!

Our Support & Consultancy team can be contacted from Monday to Friday, 8 am – 21 pm CET by emailing support@smarthotel.nl or calling +31 (0)182 75 11 18.  We’re also available on Skype, Twitter, Facebook, and WhatsApp.  Plus we don’t have a ticket system, so if you ask us a question we’ll respond back within 4 working hours.

Get unbeatable service

We go the extra mile so you can have 100% peace of mind.

  • MORE THAN JUST A PRODUCT – While we are proud of our advanced channel management technology, it is our service that makes the real difference in the daily lives of our customers.
  • TAILORED SERVICE – Our Hospitality experts work with you to establish a seamless transition to the SmartHOTEL Channel Manager. Technically and Functionally nothing changes but a lot of new benefits are included!
  • 100% IN-HOUSE SUPPORT – When you have a problem or need advice, we will help you immediately and directly. No excuses, no ticket systems, no call centers. Direct contact with our Hospitality Experts.
Get in touch

Boost your revenue

Free up time to spend on your guests and increase your hotel revenue.

  • AUTOMATE – Eliminate manual channel management through seamless integration with Oracle / Micros Fidelio and other leading PMSs and CRSs.
  • INCREASE online bookings and avoid overbookings with 2-way connectivity and real-time, accurate room inventory and rate management across all your online channels / OTAs.
  • EXPAND Our experts work with you to establish your optimal channel mix. Missing a channel? We will get it integrated!

Discover all our hand-picked distribution partners and top OTA connectivities.

Distribution channels

Ready to optimize your

Online Distribution?

Get connected with Smart Channel Manager

  • Manage all your Booking Channels in one place
  • Fully integrated with your PMS
  • 100% In-house Consultancy & Support
  • Operated by Hospitality Minded Professionals

Or should you require a bit more information, please reach out to us and we will answer all your questions!

We know what we are talking about

With an extensive know-how of online distribution and a background in hospitality and consultancy,
our Customer Success team eats, lives and breathes hospitality.
We understand the complexity of online distribution.

Our aim is to make your life easier with great products and even greater service!

…So that you can spend your time realizing the ultimate guest experience in every way possible.

Marcel - Customer Success
Erica - Customer Success
Derreck - Customer Success
Maaike - Customer Success
Marina - Customer Success
Victor - Customer Success
Fiona UK Customer Success
Fay - SmartDOG
Get in touch

Introducing Channel Management
for Hostels & Campuses


SmartHOTEL has developed a Channel Management software solution for hostels and campuses that seamlessly integrates with
Oracle Hospitality Suite8 Property Bed Management, managing specific needs for your complex and unique operations.

  • Online Distribution of both beds, dorms, and private rooms
  • 2-way connectivity to Hostelling International and other major OTAs
  • Unlimited free service and consultancy by hospitality experts

Learn more

Introducing SmartCONNECT
for OPERA Room Reservation System


With the SmartCONNECT for PMS, hotel chains that use Oracle Hospitality OPERA Room Reservation System can now easily on board any franchise hotel that uses a different Property Management System.

  • Connecting individual hotels with any 3rd party PMS to a chains’ OPERA CRS
  • 2-way integration enables all CRS functionalities while using your current PMS
  • Full support & consultancy on interfaces powered by SmartHOTEL

 

Learn more