Knowledge Technology Blogs, latest trends and solutions 2018-01-29T15:41:53+00:00
  • Smart Connections

How Channel Management Works – A Hotel Restaurant Comparison

February 13th, 2018|

I recently asked one of our Developers to explain to me how the message flow works for rate, restriction and inventory updates in the Channel Manager.  If you’re like me, you click the button and the magic happens but there is never really any thought as to how the information gets to its destination.  To help me in my support role, I wanted to get an understanding of it works and, after a couple of hours of intense training (and this was the dumb-down version),  I think I finally get it and wanted to share it with you.

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SmartHOTEL eats, lives and breathes hospitality. 20 years of experience in hospitality and consultancy gives us an extensive know-how of online distribution and revenue management. We would love to share our knowledge, insights and the latest developments with you.

The world of online hotel distribution is very challenging. Hotels are dependent on both legacy distribution systems as well as innovative cloud software. Today’s travellers expect the most personalized and optimized booking experience before, during and after their stay. SmartHOTEL helps hotels, hostels and chain brands of all sizes to optimize their online distribution flow. We do this by building integrated distribution solutions with our preferred partners. Read about our latest innovative solutions like Bed Management for hostels or the SmartCONNECT for Oracle OPERA Room Reservation System. And our other Knowledge Technology Blogs.