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How Channel Management Works – A Hotel Restaurant Comparison

February 13th, 2018|

I recently asked one of our Developers to explain to me how the message flow works for rate, restriction and inventory updates in the Channel Manager.  If you’re like me, you click the button and the magic happens but there is never really any thought as to how the information gets to its destination.  To help me in my support role, I wanted to get an understanding of it works and, after a couple of hours of intense training (and this was the dumb-down version),  I think I finally get it and wanted to share it with you.

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SmartHOTEL eats, lives and breathes hospitality. 20 years of experience in hospitality and consultancy gives us an extensive know-how of online distribution and revenue management. We would love to share our knowledge, insights and the latest developments with you.

SmartHOTEL is a team of Smart Developers and Social Hospitality Professionals that have the same goal: “happy guests in every hotel”. It is our aim to use different passions to help hoteliers by providing them with Smart & Simple solutions that will help them move around in such a complex environment. We mix ‘Scrum’ methodology with ‘Holacracy’ principles which provides freedom and clarity on responsibilities to all roles within the team. Hospitality runs through our veins and it is shown in our daily habits; lunch, business trips and company events. We love change, being flexible and dynamic all day. Read all about our office adventures in our SmartHOTEL Office Blogs.