Real-time, automated 2-way online distribution with the Smart Channel Manager.

Your time is precious and should be dedicated to optimising your guest experience.

Avoid overbookings, time-consuming manual channel management, errors and missed opportunities. Increase your online bookings with the Smart Channel Manager.

Increase your hotel revenue, online bookings and avoid overbookings.

    Increase bookings and avoid overbookings with 2-way connectivity and real-time room inventory and rate management across all your online channels / OTAs.

    Eliminate manual channel management through seamless integration with Oracle Hospitality OPERA, Suite8, Cloudinn and other leading PMS and CRS systems.

    When you have a problem or need advice, your dedicated consultant will help you directly. No excuses, ticket systems, or call centers.

Channel manager OTA
Smart Channel Manager Online Distribution
Smart Channel Manager easy userfriendly

Smart, Simple and Intuitive.

We provide freedom to hoteliers with great products and even greater services so that you can spend your time realising the ultimate guest experience in every way possible.

  • Easy to use – Intuitive Channel Manager User Interface and experience.

  • Web-based – You can’t always be attached to your front-desk. Easy access from any place at any time.

  • Service as a Specialty – Your consultant works with you to establish your optimal channel mix and rate set-up.

  • Multilanguage & Currency – The Smart Channel Manager is available in multiple languages and most currencies.

  • Virtual properties – Got different account ID’s on an OTA and want them centralised in your PMS? No problem!

  • Dedicated support – Our consultants will help you quickly and personally.

Want to know more about the many benefits of the SmartHOTEL Channel Manager? Plan a free demo!

Request a free demo

What other hoteliers say about us:

pension homeland smarthotel

SmartHOTEL has a small team, so I more or less know everyone. The lines of communication are short, the communication is strong, and you are very easy to reach. When I have a question, you are always helpful, and I have someone on the line in no time. We experience the Channel Manager as very stable. It works flawlessly, and it is an excellent system!

Chris, Pension Homeland
golden tullip ampt van nijkerk smarthotel

Our biggest challenge in online distribution is to manage a wide variety of channels as efficiently and smoothly as possible. SmartHOTEL is very helpful in this respect and thinks along with you in several areas. The support is great, and there is short response time. I will always recommend SmartHOTEL.

Illian Hamburg, Golden Tulip Ampt van Nijkerk
hotel de stobbe - smarthotel

Our challenge in the Online Distribution world is to have the highest possible room occupancy. With SmartHOTEL, we can work more efficiently, and it is easier to increase room occupancy. I would certainly recommend the Channel Manager, among other things because of the outstanding service and reliability.

René Wever, Hotel De Stobbe

SmartHOTEL has enabled us to work in a more efficient way with our chains’ channel management. It is stable and easy to work with and they provide great support. The support team is very professional and fun to work with.

Nina - Distribution & System Manager, Elite Hotels of Sweden
hotel arrows smarthotel

We have an excellent cooperation with SmartHOTEL, and we are delighted with that. All our online channels are linked to SmartHOTEL so that you can work efficiently. Our challenge is to continue to improve the sales of our rooms in different areas, including promotions with different online channels that connect to SmartHOTEL. SmartHOTEL helps us to find out what is the best way to do this, and you will be helped quickly by telephone and adjustments will be implemented immediately.
I would definitely recommend the SmartHOTEL Channel Manager because it is fast, easy and efficient. All the employees you have contact with over the phone know what they are doing and ensure a quick result.

Jill & Bob Pijls, Hotel Arrows

The SmartHOTEL Channel Manager is a timesaver
and enables us to focus on our core business:
serving the customer.

Leonie, Revenue Manager, Mainport Hotel Rotterdam
Woodbrooke landgoedhotel

Since we have been working with the SmartHOTEL Channel Manager, we have noticed that online sales have increased, especially on our website. The SmartHOTEL team is swift and correct in its communication. The great thing is that the support team thinks along and gives advice. I think SmartHOTEL is a perfect partner to increase online distribution and I would certainly recommend you.

Yvonne Westendorp, Landgoedhotel Woodbrooke

What you need to know about channel management:

A channel manager is a system that allows you to easily manage all your rooms on all connected booking channels from one location. Previously you had to go through every booking site to change your availability and prices manually, but now it’s all centralised in the channel manager. Also, the system collects all reservations from the booking sites, which are then redirected to the linked reservation system (PMS). In case you don’t have a PMS, the reservations are stored and made visible in the channel manager.

A channel manager can be seen as a gateway that can transfer information to different systems. When you have a reservation system (PMS) and adjust price or availability information in it, the channel manager will pass this on to the booking channels. Without a PMS, you can make these changes directly in the channel manager. The other way around, the reservations from the booking channels automatically appear in the channel manager. If you have a PMS, they will also automatically appear in your booking overview. This way, your information is always up to date.

If you don’t have a Channel Manager yet, you may find it difficult to keep track of multiple booking channels manually. You need to be precise and be able to act fast; it’s almost a full-time job. A Channel Manager will almost always get you a lot more than it will cost you because:

  • It saves you a lot of time and mistakes because you never have to keep track of your channels again manually.
  • You can sell more rooms because the system continuously adjusts the correct availability on all booking sites.
  • You have less or no overbookings because you don’t have to adjust the availability yourself.
  • You can easily connect to multiple booking sites and increase your visibility.
  • It is the link between all connectivity partners and hotel software, so everything is always synchronised.
blog - what is a (hotel) Channel Manager

Whereas previously you had to go through every booking site to make manual changes, now it’s all centralised in the channel manager. How does a channel manager work, and what advantages does it have for your hotel?

blog - 4 tips to guide you to the best channel management software

Finding the right channel manager for your hotel is not an easy task. It can be a long and time consuming process in which you have to consider a lot of things. We have written down some tips that will hopefully help you in your search for the best channel manager for your hotel.

blog - how to protect the quality of the Channel Manager

Barbara has seen our Channel Manager develop into the great product it is today. Monitoring the quality of our product has been Barbara’s specialty for 9 years, so there is plenty to discuss. While enjoying a cup of tea, we take a closer look at the subject of “testing”.

Go to our blog

Start today with Channel Management

No more manual labour, no more double bookings. Get more happy guests while increasing your revenue.