Job openings, SmartHOTEL is hiring 2016-10-31T11:42:58+00:00

Job openings

We have 1001 ideas we would like to do but we need you to help us realize those ideas. Do you want to be part of our plan for world domination in online distribution? Then have a look at our job openings! Nothing there for you but you think we’re missing out by not having you in our team?
Send us an unsolicited application.

Customer Success

The Customer Success team is the touchpoint for all of our clients (hoteliers, partners and B&B owners) and our excellent customer service is something that sets us apart. The team are experienced in consultancy and hospitality and have a vast knowledge of online distribution. Do you think you can handle clients, calls and games of pool? Then be sure to check our job openings or send us your cv!

Marcel - Customer Success
Erica - Customer Success
Derreck - Customer Success
Maaike - Customer Success
Sebastiaan - Marketing & Communication
Marina - Customer Success
Victor - Customer Success
Liliane - Customer Success
Günther - Our Lord and Savior


Our developers want to make the world a better place for hoteliers. We continually improve our products, making them intuitive, flexible and even more easier to use so hoteliers can spend their time on guests.We deal in HTML, C#, .NET, Psd’s and Game of Thrones conspiracy theories. Think you’ll fit right in? Have a look at our job openings or send us your cv!

Jassin - Development
Niek - Interaction & Visual Designer
Greg - Development
Hibbah - Development
Nick - Development
Barbara - Quality & Knowledge
Niels - Development Coordinator & Scrummaster
Matthijs - Development
Leon - Development

Haven’t found the perfect job in the openings above? Or fancy a cup of coffee?

Let us know what we’re missing by telling us what you’re looking for and why you’d like to work for SmartHOTEL!

Unsolicited application

We are SmartHOTEL
and this is our Culture

Here at SmartHOTEL we all have the same goal: make life easier for the hoteliers. Helping them save time so they’re able to realize the ultimate guest experience for their guests. This is what binds us and we work hard for it.

We keep learning and we keep improving. We want to go the extra mile for them and for our colleagues. And we do that through our different passions, from helping out an hotelier or creating a great experience to implement the newest technology in the cloud.

Mixing scrum method with the Holacracy principles
everybody has the freedom and responsibility for their own role(s) and makes it possible to adjust quickly.

These freedoms also translate in time for some games of pool, trying to break the new highscore on the pinball machine or finally throwing that 180 on the dartboard.

Hospitality runs through our veins and it shows in our lunch, trips and parties. So feel free to drop by for a lunch and share with us your drive and passions .


This is, Holacracy!

Most companies are used to work with a management hierarchy as their main operating system to structure their organization. SmartHOTEL has chosen for a more social operating system called ‘Holacracy’.

The basic instruments used within a management hierarchy are mainly focused on giving alignment (strategy), breaking down the work (manage it) and distribute it out (based on seniority).

‘Holacracy’ uses these elements as well, but it has a totally different method of implementing responsibilities within an organization. ‘Holacracy’ is replacing the function of managers making use of processes that are embedded in the SmartHOTEL teams that result in distributed accountabilities, accountabilities into roles, and roles into circles.

Everyone in a team is involved in the process of clarifying responsibilities. This instead of a manager figuring out who’s responsible for what based on hierarchy. During team meetings everyone figures out who’s doing what. At the end of the day there is clarity on who’s going to do what, who will make which decisions, what are the responsibilities of the different parties involved.

We all get there through a group process of learning together what serves the purpose of the company; the purpose of the work; how do we need to breakdown and structure the work and organize ourselves in order to achieve the best results. These are the basics of the dynamic process, the operating system of SmartHOTEL, called ‘Holacracy’.

Find out if Holacracy can work for you!

Holacracy tensions drive everything

We know what we are talking about

With an extensive know-how of online distribution and a background in hospitality and consultancy, the SmartHOTEL Customer Success team eats, lives and breathes hospitality.
We understand the complexity of online distribution.

Our aim is to make your life easier with great products and even greater service!

…So that you can spend your time realizing the ultimate guest experience in every way possible.

Marcel - Customer Success
Erica - Customer Success
Derreck - Customer Success
Maaike - Customer Success
Marina - Customer Success
Victor - Customer Success
Liliane - Customer Success
Fay - SmartDOG
Get in touch